What This FAQ Covers and How to Use It
We built this page around the real questions that come through to our support team. Each section below deals with one clear topic — account registration, wallet linking, deposit flow, withdrawal steps, and how to reach us when something needs fixing. Rather than point you at a generic help centre, we've written the actual process here. For deposits, for example, you open
your GCash or Maya app, copy the account number shown on the deposit screen, send the amount, and confirm with your PIN — the credit shows on your account once the transfer clears. For Maya withdrawals, verification runs through your registered mobile number before the payout moves. If an answer here doesn't fully cover your situation, our live chat team can take
it from there. This page is for eligible players where access is permitted under local law.